Reference

What You Agree To When You Use rg77

These terms set out the rules that apply to your account, your transactions through GCash, Maya, or InstaPay, and how we handle your personal data. Access to rg77 depends on local law and is available where local law permits.

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DATA AND SECURITY

How We Protect Your Account and Personal Data

Your data is handled under the standards set by the Philippine Data Privacy Act. We collect only what's needed to verify your identity, process your GCash or Maya transactions, and maintain accurate account records. We do not sell your personal information to third parties.

Data We Hold

We store your registered mobile number, your linked e-wallet details — GCash or Maya — your transaction history, and the identity documents you submitted when your account was verified.

Cookie Use

We use session cookies to keep your account active while you browse and preference cookies to remember your language and lobby settings. You can adjust cookie permissions through your browser at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. We use SSL encryption across all pages, including the deposit and withdrawal screens where your InstaPay or GCash details are entered.

Data Requests

Under Philippine law, you have the right to access, correct, or request deletion of the personal data we hold. Submit your request through email support with your account mobile number as reference.

How Our Account and Payment Terms Work

rg77 Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Opening an account on rg77 means you accept these terms in full. You must be of eligible age under Philippine law and must not be accessing the platform from a jurisdiction where online gaming is prohibited. We process deposits and withdrawals through GCash, Maya, and InstaPay

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— these are the payment rails we support for Philippine-based accounts, and each transaction is subject to the processing conditions of those e-wallet providers as well as our own internal verification steps. Your account is personal to you. Sharing login credentials, opening duplicate accounts, or using
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another person's GCash or Maya wallet to fund your account violates these terms and may result in account suspension. We keep records of every deposit and withdrawal instruction you submit, and those records may be reviewed during a dispute or a verification check. We may update
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these terms from time to time. When that happens, we'll let you know through the contact details linked to your account. Continuing to use the platform after a notice of change means you accept the updated terms. If you disagree with any update, you can close
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your account and request withdrawal of any remaining balance to your registered e-wallet.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

CONTACT OUR TEAM

How to Reach Us About Legal Matters

If you have a question about your rights, want to request a copy of the data we hold on you, or need to dispute a transaction linked to your GCash or Maya account, these are the channels to use. We aim to respond to legal and privacy requests within the period required by applicable Philippine data rules.

Common Questions About Your Rights and Our Terms

These are the questions we hear most often about accounts, data, and the terms that apply when you use rg77. If something isn't covered here, reach us through live chat or email.

Yes. Under the Philippine Data Privacy Act, you can request a copy of your data at any time. Send your request by email with your registered mobile number, and we will respond within the required period.

When you close your account, we process any remaining balance back to your registered GCash or Maya wallet, then remove your active payment details from our system in line with our retention policy.

Raise the dispute through live chat first and include the InstaPay reference number. We'll check it against our transaction records and coordinate a resolution, usually within the timeframe set by our terms.

We share data only with payment processors like GCash, Maya, and InstaPay as needed to complete your transactions, and with authorities if required by Philippine law. We do not sell your data.

It means access to rg77 depends on whether online gaming is permitted in your location under Philippine law. We verify eligibility during account registration and reserve the right to restrict access where local law prohibits it.

Open your account settings page, go to the data and privacy section, and adjust your consent choices there. For a full withdrawal of consent, contact us by email and we'll walk you through the account closure process.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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What You Agree To When You Use rg77

How We Protect Your Account and Personal Data

Data We Hold

Cookie Use

Account Security

Data Requests

How to Reach Us About Legal Matters

Common Questions About Your Rights and Our Terms

01 Can I request a copy of the personal data rg77 holds on me?

02 What happens to my GCash or Maya details when I close my account?

03 Who do I contact if I believe a transaction through InstaPay was processed incorrectly?

04 Is my account information shared with anyone outside rg77?

05 What does 'eligible under local law' mean for my account?

06 How do I update the consent I gave when I registered?

Legal

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